- Can I return part of a gift set and keep the rest? No, All returns must be returned unused and unopened.
- Can I send orders as gifts? Yes
- I made a mistake, How can I cancel my order? Simply reply to the confirmation email and send us a cancellation email request and we will cancel and refund your order if within 24 hours.
- How can I check the status of my order? Simply log into our website: www.extraordinarydesignstudio.com or www.extraordinarysurfaces.com, and select & click on your order confirmation and your updated shipping and tracking information will be displayed. You can also check your order confirmation in your email or text message and click on the order number to review all shipping and tracking information.
EXPRESS SHIPPING? HOW MUCH IS IT? EXPRESS SHIPPING RATES IS DETERMINED BY YOUR COUNTRY AND COUNTY. EXPRESS SHIPPING IS OFFERED AT A DISCOUNTED RATE WHEN AVAILABLE. PLEASE CONTACT US FOR RATES.
- FREE SHIPPING? YES, WE OFFER FREE GROUND SHIPPING WITH A GUARANTEED DELIVERY WITHIN 12-20 BUSINESS DAYS!